Website Accessibility Statement

Our commitment

JLC Real Estate, Inc. DBA Apartment Agents ("Apartment Agents", "We", "Us") wants everyone who visits apartmentagents.com (the "Website") to be able to find an apartment with Us, including people who use assistive technology. We are committed to offering people with disabilities an online experience that is full and equal to the experience We offer everyone else.

The standard We work toward

We design, build and maintain the Website with the goal of substantial conformance with the World Wide Web Consortium's Web Content Accessibility Guidelines (WCAG) 2.1 at Levels A and AA, and with Section 508 of the U.S. Rehabilitation Act. Those standards evolve, and Our work is ongoing. In practice this means, among other things:

• Text alternatives for images and icons that carry meaning.
• Pages that can be navigated and operated with a keyboard alone, with a visible focus indicator.
• Color contrast that meets AA ratios, and no information conveyed by color alone.
• Forms with labeled fields, clear error messages, and touch targets large enough to use on a phone.
• Respect for the "reduce motion" setting on Your device.
• Captions or a transcript for video We publish.

How We test

We review the Website on a recurring basis using automated accessibility tools, manual keyboard and screen-reader checks, and mobile testing, since most of Our visitors use a phone. When We add a page or feature, it is reviewed against the same standard before it goes live.

Third-party content

Some content on the Website comes from third parties, such as embedded maps, review widgets, apartment photos supplied by Properties, and links to Property and vendor websites. We do not control those sources and cannot guarantee their accessibility, but if one of them prevents You from using the Website, tell Us and We will help You get the same information another way.

Need help right now?

If any part of the Website is difficult for You to use, You do not have to wait for a fix. Call Us at (972) 993-7300 during business hours and a licensed agent will help You by phone, or email [email protected] and We will send Your apartment matches in the format that works for You.

Report an accessibility problem

Our efforts are ongoing, and We welcome Your feedback. If You have a question, a concern, or a suggestion about the accessibility of any page on the Website, please email [email protected] with "Accessibility" in the subject line. Please include the address (URL) of the page, a description of the problem, and the browser or assistive technology You were using. We will make all reasonable efforts to address Your concern.

Contact Us

Mailing address:
Apartment Agents
Attn: Legal
5605 FM 423 STE 500 PMB #297
Frisco, TX 75036-8976
Email: [email protected]
Phone: (972) 993-7300